Visiting hours

To help support you and your baby, the following visiting times are observed:

Visiting hours:

PLEASE NOTE: Due to the Coronavirus/COVID-19 pandemic, the following restrictions apply to ALL Visitors:

In line with the new Government guidelines on public gatherings, all non-essential visits to Healthe Care hospitals are prohibited in order to limit the spread of Coronavirus/COVID-19. Visits to our hospital are now limited to the following people:

MATERNITY VISITATION IS CURRENTLY RESTRICTED TO PARTNER / PRIMARY SUPPORT PERSON ONLY

• Patients
• Workers/employees (including volunteers), contractors and students
• Visitors:
  • In the interest of protecting newborns and their mothers, maternity visitation is currently restricted to partner or primary support person
  • ONE parent/guardian of a patient aged under 18 years old
  • ONE carer of a patient with a disability
  • ONE person accompanying a patient to an Emergency Department
  • ONE person accompanying a patient to an outpatient appointment
  • ONE person present for the purpose of end-of-life support
  • ONE person per day for a period of 1 hour as part of a care and support visit (Visiting Hour is 3:00pm - 4:00pm daily)
  • An exempt person at the discretion of the CEO*

The following people MUST NOT visit the hospital:

• Anyone diagnosed with COVID-19 (unless no longer directed to be self-isolated)
• Anyone subject to self-quarantine
• Anyone who has been in a place outside Australia in the past 14 days
• Anyone who has had contact with a confirmed COVID-19 case in the past 14 days
• Anyone with a temperature >37.5 degrees or symptoms of respiratory infection (cough, sore throat, runny nose, fatigue, shortness of breath)
• Anyone aged under 16 years, other than if attending for the purpose of end of life support for a patient

Mandatory screening remains in place for ALL PERSONS prior to being granted entry to the premises.

*Special patient circumstances will be considered such as those undergoing palliative care, medical emergencies and under other extenuating circumstances if approved by the Hospital Executive.

Kindly observe any signage and instructions relating to the use of mobile phones and electronic equipment in the hospital, as some devices may interfere with medical equipment.

In the interest of protecting patients, staff, doctors and visitors, visitation to North West Private Hospital's medical and surgical wards and mental health ward is currently restricted to one hour daily between 3:00pm - 4:00pm.

For more information please see our news update.
Standard maternity visiting hours shown below do not apply until advised further.

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• Standard Visiting Hours - Daily: 2:00pm - 4:30pm and 6:00pm - 7:30pm

Please note: Late night access for visitors is prohibited.

Onsite Café

Our onsite café is located next to the to the main hospital reception and is open for the convenience of visitors during the following times:

• Monday to Friday: 7:00am - 5:00pm

There is also a café located in the medical centre adjacent to the Private Hospital. Hudson's café is open:

• Monday to Friday: 7:00am - 5:00pm
• Saturday: 8:00am - 1:00pm

Snacks and refreshments can also be purchased from dispensing machines throughout the hospital.